Returns & Exchanges
We want you to be fully satisfied with your purchase, which is why we offer a 15-day window for returns or exchanges on all unworn footwear in its original condition. Please ensure items are tried on a carpeted surface to avoid any scuffing to the leather outsoles.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unworn items back in their original packaging, including all shoe bags, extra laces, and shoe horns provided in the box.
- 3.Attach Shipping Label
Print the prepaid shipping label generated by our portal and securely affix it to the outside of the shipping carton.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5 business days.